Information We Collect
- Email address, required to create an account, sign in and recover access.
- Date of birth, collected once at signup (or when completing an existing account) and used only to confirm that users meet the minimum age. It is stored with restricted, owner-only access and is never shown to other users.
- Authentication user ID, display name, username, bio and profile photo if provided.
- A record of which version of the terms and this policy each user accepted, and when.
- Private trips, memberships, invite codes, photos, videos, audio included in videos, stories, captions, comments and tags.
- Likes, saved posts, reports, blocks and support requests submitted by users.
- Basic app and backend logs needed to operate, secure and troubleshoot the service.
How We Use Information
- Create and secure accounts, including sign-in and account recovery by email.
- Confirm that users meet the minimum age requirement.
- Provide private trip spaces and invite flows.
- Upload, display and protect trip content.
- Enable comments, likes, saves, tags, reports, blocks and support.
- Review safety, abuse, privacy or legal reports.
- Troubleshoot reliability and comply with legal and App Store requirements.
Sharing
Sotemi does not sell personal information and does not use advertising SDKs, third-party analytics SDKs or tracking across other companies' apps and websites. Sotemi shares information only as needed to operate the service, such as with infrastructure providers, authentication, database, storage, Apple TestFlight/App Store processes, legal obligations or user-directed sharing inside trips.
Content a user shares inside a trip is available to the other approved members of that trip, who can view it and, using features Sotemi provides, save or download copies of it in full quality. Sotemi does not control what members do with content that has been shared with them.
Current infrastructure provider: Supabase for authentication, database and private file storage.
Where Sotemi Is Available And International Transfers
Sotemi is currently offered in Mexico, the United States and selected Latin American countries. It is not currently offered in the European Economic Area, the United Kingdom or Switzerland.
Information is stored and processed on infrastructure located in the United States. If Sotemi is used from outside the United States, personal information is transferred to and processed in the United States, where privacy laws may differ from those of the user's country.
If Sotemi expands to regions that require specific transfer safeguards, this policy will be updated with the applicable mechanisms before launching there.
User Content And Private Trips
Trip content is intended for approved members of the same private trip. Invite links or QR codes do not make trip content public by themselves; users must authenticate and join through the app flow.
Approved members of a trip can view and, using features Sotemi provides, save or download the photos and videos shared in that trip, including in full quality. Users should only share content they are comfortable letting the other members of that trip keep. What members do with content after it has been shared with them is outside Sotemi's control; see the Terms for the rules that apply to members.
Users should only upload content they have the right to share and should avoid uploading sensitive content during beta testing.
Moderation, Reports And Blocking
Users can report posts, stories, comments and profiles, and can block other users. Sotemi reviews reports and may remove content, restrict access, contact users or take other actions needed to protect users and comply with law or the terms.
Notifications
Sotemi sends push notifications only about activity that concerns the user inside the app, such as likes, comments, tags, new posts in their trips and trip invites. Sotemi does not send marketing or advertising notifications.
Push notifications are opt-in through the iOS system permission and can be disabled at any time in iOS Settings. Notification payloads are kept minimal and avoid unnecessary personal information.
Account Deletion And Retention
Users can delete their account at any time from inside the app, in Settings. Account deletion removes or disconnects profile data, trip memberships and user-owned content, including media in private storage, according to the current technical design. Some information may be retained where required for legal, security, abuse-prevention or operational reasons.
Account data is kept while the account is active. When an account is deleted, profile data, trip memberships and user-owned content are removed or disconnected, and residual copies in encrypted backups are cycled out within 30 days. Operational and security logs are kept for up to 90 days. Safety records such as reports and blocks may be kept for up to 12 months, or longer where required by law. Support messages may be kept for up to 24 months.
To request deletion help or ask about retained data, contact mel1am@hotmail.com.
Children
Sotemi requires users to be at least 13 years old. The app asks for date of birth when an account is created or completed and blocks accounts below the minimum age; the same minimum is enforced on Sotemi's servers.
Sotemi does not knowingly collect personal information from children under 13. If Sotemi learns that an account belongs to a child under 13, the account and its associated personal data will be deleted. Parents or guardians who believe a child under 13 has created an account can contact mel1am@hotmail.com and the account will be reviewed and removed.
Sotemi is not part of the Kids Category. Photos or videos of minors should only be uploaded by users who have the right and consent to share them.
Your Choices And Rights
Users can edit their profile, manage trip content, control notification preferences, block other users, request support and delete their account from inside the app.
Users can request a copy of the personal data associated with their account (data export) by writing to mel1am@hotmail.com from the email address linked to the account. Sotemi verifies these requests and responds within 30 days. Requests to correct inaccurate account information can be sent to the same address.
To exercise privacy rights or ask a question about this policy, contact the addresses below.
California Privacy Rights
This section is a notice at collection and summary of rights for California residents under the California Consumer Privacy Act, as amended by the CPRA.
- Categories of personal information collected: identifiers (email address, user ID, username, display name); user content (photos, videos, stories, captions, comments, tags); age information (date of birth); and internet or network activity limited to the app and backend logs described above.
- Purposes: the operational, security, moderation, support and legal purposes described in "How We Use Information". Sensitive personal information is used only to provide the service, not to infer characteristics.
- Sotemi does not sell personal information and does not share it for cross-context behavioral advertising, and has not done so in the preceding 12 months. Because there is no sale or sharing, no "Do Not Sell or Share My Personal Information" link is required, and Sotemi has no actual knowledge of selling or sharing personal information of consumers under 16.
- Retention: each category is kept according to the schedule in "Account Deletion And Retention" above.
- California residents may exercise the rights to know/access, correct, delete and port their personal information by contacting mel1am@hotmail.com. Sotemi verifies requests using the email address linked to the account, responds within the timelines required by law, and does not discriminate against users for exercising their rights. An authorized agent may submit a request on a resident's behalf with proof of authorization.
Contact
Privacy questions: mel1am@hotmail.com
Support: mel1am@hotmail.com